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Month: January 2016

Update on JAA phone system

January 29, 2016January 29, 2016 NighthawkPlayer updates

I’ve tested the first component, which appears to work perfectly. So far the first release of the software is about 25% complete. So there has been quick progress so far. We are on track for the first release in about…

Shipping

January 29, 2016January 29, 2016 NighthawkPlayer updates

If you are waiting for either an SD card, vibe computer or Hybrid components, and are a purchasing player, I have them packaged and ready to ship but wont be able to ship today as I ran out of time.…

Phone and Skype calls

January 27, 2016January 27, 2016 NighthawkPlayer updates

I was only able to take calls until midday today, and some people called while I was on other calls. So I’ll make myself available for calls tomorrow (Thursday) 9am-11am.

Away until 21st Jan

January 16, 2016January 16, 2016 NighthawkPlayer updates

I’ll be away until the 21st Jan. I’ll still have email access but wont be taking a full computer away, so I wont be replying to emails until I return. Calls will need to be done after I’m back too.

JAA system phone

January 15, 2016January 15, 2016 NighthawkPlayer updates

I’ve finalized the details with the programmer and he’ll start work shortly. He expects to be completed in approximately a month. It sounds like a while, but he is coding everything from scratch. It’s not feasible to use the old…

Hybrid equipment

January 13, 2016January 13, 2016 NighthawkPlayer updates

In the next week or so I’ll receive the stock for Hybrid switches (that’s when the technician said he’d be done). Then I can start supplying Hybrid partners that have been waiting. Purchasers will have already been sent the equipment,…

Phone system

January 11, 2016January 11, 2016 NighthawkPlayer updates

I’ve managed to complete the new specifications document for the completion of the phone system. The document has been sent to the programmer who will give a cost and time estimate. I expect it will take him around a week…

System Phone & Partners

January 8, 2016January 8, 2016 NighthawkPlayer updates

This is an update on the software for mobile phones to apply the system. The previous programmer was very close to completion, then he left the project  and I haven’t been able to get a response from him. I really…

General update

January 6, 2016January 6, 2016 NighthawkPlayer updates

Catching up on work has only taken slightly longer than expected. I’m only a day behind having responded to all emails. If you haven’t received a response yet, you will by the end of tomorrow. Thanks again for your patience.

Back to work today

January 3, 2016January 3, 2016 NighthawkPlayer updates

I’m back now and have started responding to emails. There are also a few help desk tickets that have been forwarded to me. Support has said to some players that I’ll respond today, but it wont be possible to respond…

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Use the Help Desk for all support related issues. It will get you the quickest response (24-48hrs excluding weekends and public holidays). I frequently post updates here so you know my schedule and when responses may take longer than usual.

Phone (international): +61 3 9018 5395
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Skype: rouletteanalysis
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SMS, Calls or Whatsapp for emergencies only - Do NOT contact my mobile unless it is a genuine emergency. But I live in a rural area with very poor reception so there may be no signal. Email is usually the quickest way to reach me.

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