19 Apr, 2021
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Servers back online

March 24, 2021March 24, 2021 NighthawkPlayer updates

All servers are back online, but many are not at their intended destination because of flooding throughout Sydney. The flooding may not subside for 1-2 weeks. I’ve had to use alternate hardware and locations because the original servers are stuck…

Expected server downtimes

February 24, 2021February 24, 2021 NighthawkPlayer updates

Some servers are moving to Perth (far Western Australia), which benefits players in Europe. And some to Sydney (East coast), which benefits players in North & South America. The ping improvement will be between 70-100ms depending on where you are.…

Responses for next 7 days

January 11, 2021January 11, 2021 NighthawkPlayer updates

Responses to emails and support tickets will be delayed for the next 7 or so days. Almost all emails are responded to anyway, but I’m aware some issues have been outstanding for a while. This is because some things are…

Delay in email responses

December 4, 2020December 4, 2020 NighthawkPlayer updates

Just letting everyone know I’m a bit behind on email responses. I’m aware of it and will respond to everything by mid next week.

Hybrid phone camera app

November 19, 2020November 19, 2020 NighthawkPlayer updates

I’ve received the latest Hybrid camera app. So far it works with the common external cameras, but I still have more testing to do. I’ll release it for everyone’s use, but remember I haven’t fully tested it yet so there…

Hybrid/Uber phone software updates

October 25, 2020October 26, 2020 NighthawkPlayer updates

If you’ve purchased unsupported hardware (phones) for the main phone app, you might find it doesn’t work properly. For example, you might not be able to select suitable video resolutions with external cameras. As the phone operating systems change, we…

Hybrid & Uber updates

October 19, 2020October 19, 2020 NighthawkPlayer updates

I’ve just updated the servers, but the remote desktop access details have all changed. I’ll send everyone new access details. If you don’t receive them, let me know. If you wanted changed carried over from the old server to new, let…

Getting faster responses to questions & support tickets

September 18, 2020September 18, 2020 NighthawkPlayer updates

When I see a huge email or support ticket, I’ll almost always “leave it for later”, and address the shorter tickets first. This is because more people get timely responses. I don’t always have time to address the longer tickets…

JAA phone version update

August 31, 2020August 31, 2020 NighthawkPlayer updates

The server software for JAA phone has been updated. A bug has been fixed, which gave the incorrect amount of predicted numbers. You do NOT need to update the phone app (assuming you recently updated it). I’ve also moved the…

Uber/Hybrid server connectivity

August 28, 2020August 28, 2020 NighthawkPlayer updates

The servers have been down for half the day in attempt to resolve intermittent connection issues. It turned out to be an IP conflict, which affected only a cluster of servers. Or at least I found the conflict, and assume…

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Recent Posts

  • Servers back online March 24, 2021
  • Expected server downtimes February 24, 2021
  • Responses for next 7 days January 11, 2021
  • Delay in email responses December 4, 2020
  • Hybrid phone camera app November 19, 2020

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Use the Help Desk for all support related issues. It will get you the quickest response (24-48hrs excluding weekends and public holidays). I frequently post updates here so you know my schedule and when responses may take longer than usual.

Phone (international): +61 3 9018 5395
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