Because of the encryption servers between players and the actual servers, there is sometimes connection instability. I’ve made some changes to improve connection reliability. You’ll still use the same server address, but the underlying IP is different (not that it makes a difference to you, except where apps need the actual IP). Basically what’s different is a single likely more stable encryption server is being used, instead of multiple encryption servers. It might take a few weeks to know if it resolves issues. Let me know if you have any connection issues.
I’m in the process of de-registering the company, so I’m closing the associated bank account too. Please do not send further payments to the previous address as they’ll bounce back to you. Any payments you recently sent would have arrived by now.
As per earlier notice, I’m retiring and am not taking new players at least for the system. I haven’t been for over a year now. I’ll still take new computer players (www.roulette-computers.com) on a case-by-case basis.
FOR EXISTING PLAYERS: I’ll still maintain the roulette computer servers as promised.
FEW NEW COMPUTER PLAYERS, OR ANYONE SENDING ME PAYMENTS: Contact me directly for new account details.
The server address has changed. Please see the forum knowledgebase for the updated address at https://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=65. Everything else is the same.
I’ve been very preoccupied with unrelated business, so my responses have been slow for some time. But I explained this would be the case long ago. I haven’t been taking new players for the system for around a year now, and my support for system players “officially” stopped just recently. This means I no longer have a legal obligation to support system players, although I still will. Of course access to the jaa and related software will continue regardless.
System players: please keep in mind I’m semi-retired, and gave notice of the situation over a year ago. Virtually no players would be affected though, because you’ve all had a year to learn the system and ask any questions. You can still get help via the help desk, but please be patient. And please keep questions clear and simple.
Computer player support is continuing as usual. I’m still not looking for new players to join my private teams, but I can introduce new players to other teams (who have purchased a computer). This is done via https://www.roulettephysics.com/computer-service/ so I can screen new players for teams. If you find anyone who’s interested in joining your team, send them to this page and I can screen the player for you (it’s easy for me as I send template emails, which eliminates people who aren’t a good match).
I plan to do a few more support videos, which will cover some of the less-used features to target specific diamonds, and squeeze out more edge. We don’t normally use them though, because they require you to skip some spins. This increases your edge, but makes play take longer. So generally a more practical option is to find wheels you can easily beat, even with basic settings. For now, they’re still very common. Nothing significant has changed in roulette for 20 or so years (except perhaps RRS, which is still very rare anyway). If wheels become more difficult to beat, then you’ll need to use the more advanced features. But it doesn’t look like they’ll change anytime soon.
I’m also continuing computer sales for now. While the wheel is set up for more instructional videos, I may do another demo, live via webcam. I haven’t done for perhaps a year or so.
The server address has changed for the phone app. The new address is in the knowledgebase article at https://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=65 (log into your forum account first). The old address will not work anymore.
Within the next few days, almost everyone will need new IP addresses and PORTS to use in the mobile phone apps. This will apply to the Hybrid, Remote Uber, and JAA phone. Without the correct IP and port, you wont be able to connect to your server. Make sure your whole team has the updated details.
If I see your server is being used when I’m doing the changes, I’ll delay your changes until your server isn’t being used. Monitor your email for the updated details, so your team can change the app settings without much delay.
I will email each team leader with their new IP and ports to use. Keep that email somewhere safe, and where you can refer to it as needed.
I don’t know exactly when the change will be complete for everyone. I’m completely replacing some network configurations, which is very tedious to do for every server. So it may even take up to a week to switch everyone to their new network.
The change is being done for a few reasons. Mostly it will result in lower video and prediction lag. The lag difference may only be 200ms at most, but it also means more reliable video transmission to the server. Most users have little lag and probably wont notice a difference. But some users will have a significant improvement.
The change means we’ll stop using OpenVPN. The video transmissions for the Hybrid will still be encrypted (it was double encrypted with OpenVPN). But I suggest everyone use a commercial VPN provider of their own. This will give an extra layer of encryption. The VPN provider should be fast, and with a server near where you play. To check your VPN’s speed, run speedtest.net both with and without being connected to the VPN, then compare the difference. The less the difference, the faster the VPN, and the better it is.
From today (6th May 2021) I’ve stopped accepting new players for the system at www.rouletteadvantageplay.com
How this affects existing players:
- As per the contracts, I will continue to support existing players for a further 12 months (from today).
- Even after the 12 months, you’ll still have access to the software, and technical support to ensure you can access the software. I’ll also sometimes update the instructions if anything needs to be clearer. But I wont be available to provide further email, help desk or phone support.
So basically if you’re a new player, you have 12 months to learn to how to use the system and software. It’s more than you need.
For now I’m still taking new roulette computer players, and support for roulette computer players is unchanged. This includes the computer service players, and purchasers. However, I expect to also close to new roulette computer players soon. Learn more at www.roulette-computers.com.
All servers are back online, but many are not at their intended destination because of flooding throughout Sydney. The flooding may not subside for 1-2 weeks. I’ve had to use alternate hardware and locations because the original servers are stuck in transit. At this stage I’m not sure if or when they’ll arrive, because they may be damaged. Covid (actually governments) has kept many casinos locked down so most of you can’t play anyway. The situation wont last forever though.
Because the hardware is different, there may be some differences, such as screen resolutions, and custom port-forwarding rules for VPS bypasses. I can’t apply custom port rules for now.
The only servers on are those with 24/7 access. You’ll need a booking to have your server online. But for now I only have limited hardware, and need to restore backups – so I will need 48hrs notice to switch a server on.
If your server is online, please test it and let me know any issues you have.
Everything will be back to normal soon, but please be patient as the flooding is very serious for Sydney and it’s not something we could have predicted.
Some servers are moving to Perth (far Western Australia), which benefits players in Europe. And some to Sydney (East coast), which benefits players in North & South America.
The ping improvement will be between 70-100ms depending on where you are. It isn’t much difference for prediction times. But it should significantly improve remote desktop connection quality.
The whole migration process will take around 2 weeks. It will depend on variables beyond my control, like data center staff schedule. I expect the downtime will be around 10th – 20th March.
Responses to emails and support tickets will be delayed for the next 7 or so days. Almost all emails are responded to anyway, but I’m aware some issues have been outstanding for a while. This is because some things are on hold until others return from vacations. There are always delays this time of year. I appreciate everyone’s patience.