Clearer support tickets

From Support: My recent post about asking players to ask clearer questions seems to have been mostly ignored. It makes answering support tickets much more difficult than I expected. Two poorly worded ticket gives me heart palpitations. A dozen of them gives me chest pain. Pretty please, if you are writing a support ticket, read back through your ticket as if you were reading it for the first time and see if it makes sense. Some of them really don’t even seem like English and I can only piece together the questions with key words. I recognize that many players don’t speak English well, and if this is your case, you need to use simple language and choose your words carefully.