New hybrid version

I’ve received an updated hybrid version, which includes new phone apps. I’ll be testing them tomorrow, and installing the following day. Also the technician has started works on some cable mods, so if you are waiting for a phone and/or…

JAA support

Support (for JAA): I’m finding some new players are having trouble with devoting enough time to data collection. Unfortunately data collection takes time. The pre-sales website explains the amount of spins you need to collect data for so there shouldn’t…

Hybrid updates

The Hybrid server software has been updated, but there will be another update before I install it. This update improves the consistency of frame rates for smoother video (always at 30 frames per second). To use it, you’ll need an…

Clearer support tickets

From Support: My recent post about asking players to ask clearer questions seems to have been mostly ignored. It makes answering support tickets much more difficult than I expected. Two poorly worded ticket gives me heart palpitations. A dozen of…