Month: June 2019

I’ve been paying attention to where my time goes during the day. When it comes to support tickets and emails, about 90% of the time goes to answering questions that are already answered. Of course I don’t expect people to…

Just a reminder that Wikr chat is only for emergencies. An emergency is something like the server is down despite a booking. For anything that’s not urgent, please only use encrypted email.   If there’s anther issue that really is…

Every Remote Uber and Hybrid session is recorded, so I can replay and inspect everything that happened on the server. This is for a few reasons:   1. Security: to ensure players aren’t doing something forbidden.   2. Support: so…

Today I tested every new custom cable on a variety of phones, and all worked without a problem. So we’ll start making more.   The downside is the new design is $50 more expensive (now $250). This is my cost…

For Remote Uber and Hybrid Players: I’ll update the instructions, including create extra tutorial videos. First see what is already explained in instructions, then email me directly if you think anything is missing. Please don’t make a request until you’ve…

I’ll receive the new custom cables in a few days. First I’ll test each one thoroughly, and if everything is ok, I’ll start shipping. But the first batch isnt enough stock for everyone. So I’m waiting for them to arrive…

I’m doing some final software mods requested by players (before selling the company as making mods would be harder for the new owners). This includes the JAA phone app, which now has touch-screen number and direction input, and option to…

Some of the original cables weren’t working correctly, so the technician is having to redesign them. It’s quite a complex issue that needs significant research and development, which is taking time. I’ve worked with the technician for many years and…