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Month: December 2015

Holiday schedule

December 23, 2015December 23, 2015 NighthawkPlayer updates

I’ll be away from today (24th Dec) to about 3rd Jan. I may do some pending emails if I have time, but please don’t expect a response until about 3rd Jan (except with matters that can’t wait). Support staff will…

If your wheel has bad scatter…

December 21, 2015December 21, 2015 NighthawkPlayer updates

If you are assessing the scatter of wheels, and can’t seem to find one with above a 70% rating, see the updated information at http://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=56 (you need to be logged into the forum).   In some cases, you may be…

Update on partners and support

December 16, 2015December 16, 2015 NighthawkPlayer updates

The partners who have taken over most of the sales and support will be renewing their contract early next year. From feedback I’ve received from players, their support has been prompt and efficient. Nevertheless, I do receive copies of all…

Calls today, 16th December

December 16, 2015December 16, 2015 NighthawkPlayer updates

Unfortunately a few calls took a longer than expected and I ran out of time for other calls. So I’ll be taking more calls tomorrow (Thursday 17th December), but only between 9:30am – 12 midday. Otherwise you can email me…

Hybrid updates for Slingshot wheels

December 3, 2015December 4, 2015 NighthawkPlayer updates

I’ve finished most of the testing for the Slingshot wheel mod. The wheel’s scatter is rated 63%, and predictions are 20 seconds before the ball falls. Considering the minimum scatter is usually 70% and average conditions allow getting predictions 7…

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To Players:

Use the Help Desk for all support related issues. It will get you the quickest response (24-48hrs excluding weekends and public holidays). I frequently post updates here so you know my schedule and when responses may take longer than usual.

Phone (international): +61 3 9018 5395
I take phone and Skype calls on Wednesdays (9am - 4pm), although other times can be scheduled. I sincerely care about your success and provide all support you need. But please respect I have a personal life too and only work 9am-5pm during weekdays (not weekends).

Skype: rouletteanalysis
Live conversions only. Do NOT send offline messages as I may not see them for days

Mobile Phone (international): +61 468 338 305
SMS, Calls or Whatsapp for emergencies only - Do NOT contact my mobile unless it is a genuine emergency. But I live in a rural area with very poor reception so there may be no signal. Email is usually the quickest way to reach me.

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