Month: March 2019

If you booked server access for a few consecutive days, chances are I’ll just leave it running for you, but wont send you an additional confirmation email to confirm it’s still online. If you ever have access problems, just use Wikr.

Please remember to use Wikr ONLY for emergencies. For any other support issues, use encrypted email.

If you send me non-urgent support messages via Wikr, I will read them usually within the minute you send them, but I will not respond because I allocate time to normal support issues throughout the day. I may not even have time to respond that minute, unless the matter is URGENT.

Also if I started responding to normal support issues via Wikr, people tend to take advantage of that. It happened when I released my private phone number – players started abusing it and calling even at 3am.

I had to make some changes to improve server stability. But it means everyone needs a new openvpn account. I’ve emailed everyone updated login details for openvpn. If you didn’t receive yours, let me know.

The previous instability was caused by automated server updates and reboots, followed by the server not rebooting properly. Also the openvpn accounts had too many users at the same time, but now everyone has their own account. Server overloading can still happen but it is unlikely provided everyone remembers to log off when they’ve finished.